Technical Support Specialist in Cookstown

Job Role: Technical Support Specialist in Cookstown

Our client in Cookstown currently requires a Technical Support Specialist to join their team on a full time permanent basis

Hours of work 

Mon–Fri, 9am–6pm

This person will provide remote support for CCTV, video analytics, and site communication systems. They will manage new site setups, system upgrades, and technical troubleshooting while working closely with field engineers and internal teams.

Key Responsibilities:

• Provide customer technical support via phone, email, and CRM
• Configure and maintain CCTV and detection systems remotely
• Support site upgrades and resolve technical issues
• Maintain accurate documentation and system records
• Assist with ongoing technical improvements and projects

Requirements:

• IT knowledge or qualification (networking/port forwarding preferred)
• Experience in technical or customer support desirable
• CCTV or security systems knowledge an advantage
• Strong problem-solving and communication skills

What’s on Offer:

• Competitive salary (negotiable),
• Performance bonus,
• Pension,
• Training,
• Career development opportunities.

Apply below if interested in this Technical Support Specialist  opportunity or call Eunice Loughran on 02887440033 or email eunice@haugheyrecruitment.com to discuss further

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