About the Job

Type - Full Time Permanent Salary - £18,000 - £21,000 Job Reference - JOBPEL Location - Co. Armagh, Co.Down

Our busy client in the Newry area require an experienced Office Administrator to join their team. Working within a busy office environment your duties will include:

 Professional Services Support

  • Use a word processing package such as word to format reports from handwritten drafts, producing pdfs and despatching to clients.
  • Deal with telephone and email enquiries , using an email system (such as outlook)
  • Administering electronic valuation instruction systems
  • Processing monthly fees/invoices for the valuation clients and chasing  payment for same
  • Compiling monthly valuation reports for management meetings
  • Acting as valuation contact within the firm including liaison with lenders and instructing parties
  • Administering PR matters for valuation department
  • Adhering to various legislative and professional standards

Credit Control

  • Contacting customers via telephone and email to retrieve monies and ensure payment terms are adhered to
  • Managing overdue balances and setting up payment plans
  • Setting customer limits
  • Assisting with sales ledger invoice processing
  • Cash allocation
  • Liaising with customers and managing any queries
  • Maintaining customer relationships
  • General administrative duties related to debt management function

ISO – Quality Assurance

  • Carry out internal audits.
  • Making sure office is compliant.

Information Technology/Web

  • Act as point of contact for IT technical support.  Troubleshoot in-house IT problems where possible before calling out technical specialist.
  • Website monitoring and updating for Land & Commerical Sales or any other departments when needed.

Residential Sales/Support

  • Cover for Residential when necessary
  • Gain an understanding of what residential sales do and assist and support the business process
  • Continual assessment of competitor and market trends and activities
  • Maintain monthly sales reports

 

Essential Criteria

  • 5 GCSE’s or equivalent, to include English and Maths.
  • At least 3 years Administration Experience
  • Good typing proficiency.
  • Fully proficient across the MS Office suite
  • Strong organisational skills and the ability to prioritise workload

 

Job Type: Permanent

Salary: £ 18,000 – £21,000

Hours of Work – Monday-Thursday 8.45am -5.30pm, Friday 8.45am – 5pm

2 Saturday’s per month 9.30-12 Noon

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